Refund Policy ā Bhavani Book House & Stationery
At Bhavani Book House & Stationery, customer satisfaction is our priority. Please read our refund policy carefully:
- Eligibility for RefundRefunds are applicable only in the following cases:
- Damaged or defective products received
- Incorrect item delivered
- Missing items in the order
- Refund Request TimeCustomers must raise a refund request within 24 hours of delivery with proper proof (photos/videos).
- Refund Process
- Once your request is reviewed and approved, the refund will be initiated.
- In some cases, we may require the product to be returned before processing the refund.
- Refund Time
- Refunds will be processed within 7 working days after approval.
- The amount will be credited to the original payment method.
- Deductions
- Shipping charges, return shipping charges, and other applicable handling charges may be deducted where applicable.
- Non-Refundable Cases
- Products damaged due to misuse or mishandling
- Used or opened items (unless defective)
- Customized or special order products
- Cancellation Refund
- Orders cancelled before shipment are eligible for full refund.
- Orders cancelled after shipment will be refunded after deducting applicable charges.
- Contact UsFor refund-related queries, please contact us:Email: bhavanistationery2024@gmail.com
